He totally agreed as well as my scissor suppliers and manufacturers. How do you use your texturizers? I also addressed her concerns regarding the orientation of the steel used to make Hatori Hanzo Shears and assured her that Hanzos are in fact Japanese steel. Lamentamos Already have an account? (edited), Being a barber for more than 15 years, Hattori Hanzo has been by far the best investment I have made in my entire career. In all she made 15 total payments over a 6-year span and used 4 sharpenings. Lie. So disrespectful. My stay sharp still has not yet been cancelled and I just saw on my statement that I've still been paying since then. *********************** did in fact purchase two very high-quality shears at the ******* hair show in April 2022. Thank you for posting this, you just saved me $1,800 . First of all, this verbal agreement never happened. Left handed hairstylists and barbers often face challenges when selecting the tools they need. Point is they will mislabel per requests. We then returned the entire order and I re-logged an order for ************************ for just the one shear she personally wanted to purchase. They feature a permanent finger rest, tension control, even balance, and a screw-in bumper for a precise cut every single time. Put 20% down and had my new shears delivered a week later. They give you the ability to slide cut like glass. Defeat it and take the ladder to the roof and head around to find a corpse with Rifle Ammunition x3. (Hattori Hanzo Shears) in their salon in order to rip off surrounding stylists and barbers. They were charging doubletriple the price of shears that other companies were selling and they were able to because of their top-notch marketing. Id send it back but I dont have the time or energy to do so. I returned the other set and kept the ones I liked. The only shear company that I believe is fair with larger price tags is Mizutani Scissors. The scissors do not make the stylist, but working with tools that match your ability will make you better! What I love and appreciate most about my 6 inch Hanzo HH8 shears is the comfort in hand. Join the Hanzo Nation! By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, ***************** ultimately sent all 4 shears back without a return authorization. Hattori Hanzo Shears requires a minimum down payment of 10% of the order total or $300 for a 4-shear set to ship so even after the successful $179.31 charge, the order did not ship out. This is a shear that every person who does hair needs in their Arsenal. 3941 Park Drive, Suite 20-446, Well, every time I tried to get my shears sharpened the man who sharpened for my area (Orange County **) would tell me he would be there on this day around this time. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Last time I saved the message so if they tried to say they didnt call I have Proof. Hi there, I am a rep for Hattori Hanzo, but above all- I am a stylist of 12 years, I have a Sola suite in Richmond va, and I have 2 pairs of Hattori Hanzo swivel shears. The Full Line of Hattori Hanzo Shears Forged from the Finest Japanese Steel CHOOSE WISELY Shears Right Hand Left Hand Blade Swivel Texturizer HH21 Gokai $ 966.00 As Low As $ 96.60 / monthly HH4L Menuki $ 917.00 As Low As $ 91.70 / monthly HH6T Kime Texturizer $ 665.00 As Low As $ 66.50 / monthly HH88L Eighty-Eights $ 933.00 As Low As By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. So now they are saying they cant do anything until they collect the balance . I was asked questions to help him determine what shears would work for me the best. She selected two alternative shears which were shipped to her on April 3rd. Which brings me to now 7 months later and I am charged again without any authorization whatsoever. So the shear game is like the mafia, and people always try to talk bad about other shear companies then really good about the ones they represent. At this point, this is the only way to hold Hanzo accountable. Made from high-quality steel and with an adjustable screw for customized tension, these work well on all hair types and styles, from crops to long layers. They come from a 100 year long history of quality shears that are handcrafted in Japan andare ergonomically designed to perfection. I bought Hattori Hanzo shears around 2018. With a plastic handle and stainless steel blades, these shears from Tweezerman are simple and user-friendly. When looking to buy hair shears, stainless steel is by far the best material to go for as it retains a sharp edge, wont rust, and will last forever. These are awful shears and when I paid the amount of money I did, they should be the GREATEST. While shears arent our usual go-to topic of choice, its still an important sub-section of beauty, so weve done the hard yards and found the best shears on the market for all hair types, skill sets, and style preferences. Any information you supply may be subject to public disclosure pursuant to New Jersey's Open Public Records Act. Full-Time. Complete with thinning scissors, regular shears, clips, a comb, and a cape, youll have everything on hand to give yourself (or someone else) a professional-ish job from the comforts of home. Hattori Hanzo Shears Is this your company? para nos informar sobre o problema. Glassdoor gives you an inside look at what it's like to work at Hattori Hanzo Shears, including salaries, reviews, office photos, and more. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I attempted to contact her today in order to discuss a resolution, but she did not answer and her phone does not have a VM set up. But because it was already over the 2 week trial period, they wouldn't let me return of exchange them. That was a lie. Without a court order, of course. This is so exhausting as these tools are my livelihood. Beauty Supplies and Equipment Retail. I call again 3 days ago and ask to speak to *******, the man that answered said shes busy and hung up. BCA has no information regarding advertising review at this time. Designed with a thumb cradle instead of a rounded thumb, we developed the HH22 to pocket the thumb for much more complete control in precision and scissor-over-comb work. I literally had to cancel my card and get a new one because they would not make this right. BBB Business Profiles generally cover a three-year reporting period. Your new shears will ship within 24 hours. I've only used the other pair I bought for point cutting and slide cutting like 3 times because they snag the hair. I have communicated all of this to ************************ and she has expressed satisfaction with the outcome. Customer Reviews are not used in the calculation of BBB Rating. So i will never buy from them again. to let us know you're having trouble. The Hanzo family has always taken care of me in the shop and has allowed me to explore my creativity when it comes to cutting hair, I love Hanzo because they make my job SO much easier. They were controlling the market as one of the monopolies in the industry which is absolutely atrocious. I ordered and used it and guess what? No voicemail was left. I paid about $4000 for them both. I've always loved my hattori hanzo schears until our rep took my schears to get sharpened. Completely disappointed I bought them like years 3 ago and the worst cualify ever I bought 2 pairs and it was almost $2000.00 with tax for both pair and and pay extra $14.00 dollars every month for sharpening services with I end up having to beg them because they never had time when you needed them to get sharp. . Yes, the student should have obtained receipts,; however, in conjunction with the fraudulent deductions I call foul on this company. They claim to have received "verbal authorization" from my daughter to deduct monthly payments from my mother's checking account. Weeks later I all of a sudden receive a package at the salon that happens to be the shears along with not too long after that- a charge on my account that they apparently couldn't get correct the first time.. We have Highly recommend. In the 10 years prior to using hanzos I would purchase a new set of shears every year. shears I was told when i bought my HH-3 5.5 double swivel shears 5 years aho that they would have a life time warranty about a year ago i started having issues with my shears doing scissor over comb. I hit the test drive button on the shears I wanted and was contacted within the same hour from one of the shear consultants. joints and muscles healthy and injury-free. Cutting blunt, horizontal lines in the hair at home is dangerous and difficult to get right without proper training. Country of Origin claim), choosing a selection results in a full page refresh. I was a huge advocate for this company and over the last year it has gone to total crap! My girls have sceen shots of their call attempts being made. Login. Hattori Hanzo Shears. Thank you again. Which costs an extra $10 - muzutani includes sheath for shears that are $1000 - this company is bull$#*! enva un correo electrnico a 5:20-CV-01159 | 2020-06-05. I love the performance, style, and quality of the shears, plus the Hanzo Nation team is amazing. your Attached are copies of both ***************** order form with her signature, and a zoomed in photo of the return policy stated on the order form. Now I feel like im being punished for not wanting a product I don't want that's not even good quality. Lamentamos pelo inconveniente. The average salary for Hattori Hanzo Shears Inc employees is around $105,870 per year, or $51 per hour. High quality and comfortable to use, theyre everything you need to touch up split ends, layers, or bangs. I am a sharpener in the pittt area and just had a couple calls from my customers saying that a Mark from Honzo Shears said he was there to pick up shears to sharpen. Getting a hold of anyone is impossible and I do not want to be stuck with these cheap pair of shears that I cannot use to do my job and per their website satisfaction guaranteed. company and $#*!ty quality shears - buy Mizutani instead! Our best overall pick is the Matsui Aichei Mountain Offset Shear. 5/27/2022 i gave my 2 shears to my rep ********************************* and $90 to sharpen them. We had a great rep and when he left we havent heard a peep from anyone. Her work has been published in MyDomaine, Who What Wear, and POPSUGAR. With a line of texturizers that span every kind of metal class, weight removal, hand orientation, and personal preference for ergonomicstheres a Hattori Hanzo Shears texturizer for every cosmotologist and barber! Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. So I sent my shears in, and lo and behold when I got them back they still weren't working right. They are heavy, unbalanced and uncomfortable to hold. The rep failed to tell me that since I an ordering from Canada that I would not be able to return them if I did not like them after my "test drive" even thought I asked him over the phone 3x and once over text. Hashir's Professional 5.5" German Barber Hair Cutting Scissors were made with DIY-ers and at-home pet groomers in mind. Tip for consumers:Demo before you purchase. Dominate search results. TRENTON -- Forty home improvement contractors were issued violations for allegedly cheating customers in the fourth quarter of last year, the state Division of Consumer Affairs said this week. They are extremely poor made. Tip for consumers:Cheaply made, very expensive, bad customer service, large cancelation fee, Products used:Shears, sharpening services. Crafted of high-carbon Japanese steel, Mambas are used by legions of the world's best hairdressers and barbers. Your product is amazing, but you need to train your staff & have a better system in play for billing & customer service. Seriously do yourself a favor and get a pair of Hanzos. Wish I had trusted my gut and not ordered from this bull$#*! Do not recommend - Awful customer service, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. He requested to speak to a manager and I have attempted him three times but he has not answered and his voicemail is not set up. There are so many great, real Japanese and Korean brands that are worth their price. Your hairstyle matters as well. According to stylist and Raw salon owner Anthony Nader, at-home haircuts are a slippery slope, but totally possible if you take the approach that less is more and use the best shears for the job. Im truly thankful for it all, My Hanzos are a dependable tool that I can always count on to get the job done. THE TENSION IS NOT THE ISSUE. As hair professionals, barbers have a special set of scissor needs all their own. Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place. Everyone is unique and encouraged to be their authentic selves whilst interacting with clientele. Well guide you through the process. If youre looking for a shorter blade for more specialized work, this kit from Diane is a great option. Between everyone in the shop, we have spent over $10,000 total! Hanzo makes a great impression at first but it doesn't last. The package was delivered on Aug 22nd. With a long, razor-sharp cutting edge, they move freely and have a comfortable handle for a clean cut at home. Waste of time and Money! Our Hanzo rep claims that he never told her that and that ************************ knew she was assuming financial responsibility for the order and that she was to collect payments from the stylists directly. She did purchase 4 pairs of shears totaling $4,300 and may have had the intention of trialing them and sending back the ones she didn't like, but she didn't contact us until after the return period had expired. This business is not a member of Business Consumer Alliance. Hattori Hanzo Shears ranks 441st among Hair Care sites. These have been a game changer for my business. 3.1 out of 5 stars for Work/Life Balance. Hanzo is a GREAT company to work for." Job Description. (Hutner, Lindsay) (Entered: 04/12/2019), (#1) NOTICE of REMOVAL from El Dorado County Superior Court, case number PC 20190129 by Hattori Hanzo Shears, Inc. (Filing fee $ 400, receipt number 0972-8210007) (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Civil Cover Sheet) (Hutner, Lindsay) (Entered: 04/12/2019), U.S. District Courts | Intellectual Property | 5. I took them back to my salon to try them because I was told I had 2 weeks and if I didn't like them I could return them. message, contactez-nous l'adresse Website. We'll guide you through the process. Wir entschuldigen uns fr die Umstnde. 2.9. *********************** seemed pleased with the resolution that we provided. Si continas viendo este mensaje, Love love this shears oh my god it's cuts like butter I have owned other shears from reputable companies but this one is the best cut so smooth I was dancing all around the salon when I cutting my client hair she wanted to know what happen to me then I had her cut piece of my hair with it she was amazed how smooth it was, she tipped me double the amount she normally does and thank me for using such quality shears on her. American company! 61 customer reviews of Hattori Hanzo Shears. First off it is beautiful but smells horrible like some type of chemical ( Ive NEVER had leather smell this bad) it says hold 14 shears Ive got I believe 10 pairs in mine and it barely closes so thats not good and the snap wont hold. Pray you don't have a financial emergency because these people are like mob bosses expecting their payments. El Dorado Hills, CA 95762. I spoke to ********************* and explained the situation and have refunded her for all four payments that were taken in error. I only wrote this post to avoid having this company scam customers into buying hundreds of dollars worth of products that aren't made ofthe advertised steel. One Amazon customer mentioned that should you ever find the joint jams up, try adding a drop of baby oil. I actually went to the school from the person talking about Ishears and it was about getting my money more than education. Hattori Hanzo Shears, El Dorado Hills, CA is a company that steals and lies. DRY? Mental seems faulty . The only option to pay is automatic withdrawl, this typically isn't an issue if they would get it together & take out money when they say they are going to take it out. They're in business since 1985. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. That is unacceptable and I'm going to refund ************* the ***** she paid for the sharpenings. Aydanos a proteger Glassdoor y demustranos que eres una persona real. My order number is confusing but I will attach the ones I have along with just a few attempts made to figure this out. *********************** purchased a shear on Nov 9, 2022 and began experiencing problems with the shear a little over a month after using it. 187 customer reviews of Perry Anthony Salon & Spa. Share it with your friends so they can enjoy it too! Bull$#*! One of the best Beauty business at 3941 Park Dr, El Dorado Hills CA, 95762 United States. "It's simple. Join the Hattori Hanzo Shears team See Our Latest Jobs 5.0 Current Employee Shear Bliss Aug 30, 2022 - Outside Sales Representative Recommend CEO Approval Business Outlook Pros Hanzo takes care of their employees. Includes adjustable screw and other accessories. Our customer service representative wasn't aware that you can't cancel a subscription that is paid in full, and that the correct action was to turn off the auto-renew feature. Overview 85 Reviews -- Jobs 54 Salaries 12 Interviews 12 Benefits 8 Photos 26 Diversity Follow + Add a Review Hattori Hanzo Shears Sales Coordinator Reviews Updated Jan 25, 2021 Filter by Topic Work Life Balance Compensation Coworkers Culture Career Development Management Benefits Workplace El Dorado Hills, CA 95762. April 15, 2020, Copyright 2023, Denver Shears. More. 3. They dinged my credit card they had on file for over $500. These handy shears allow you to easily change the tension setting to suit your hair type and style preference. Hattori Hanzo Shears Response Hiring Manager Thank you for the valuable feedback. Complaints Hattori Hanzo Shears, Inc. Beauty Supplies View Business profile Need to file a complaint? Hattori Hanzo Shears. Caitlyn ("Katie") has been the point of contact at Hattori for both myself and my mother, and was reached via email as well as phone: 916.790.5291 Unfortunately there is not the option for ZERO stars. How do you clean professional hair shears? 2 complaints for Hattori Hanzo Shears, Inc.. Company resolves 100% of complaints brought to its attention from Business Consumer Alliance. I would love to see some more videos of stylists using them to enhance hair color. You use expensive skin creams, eat nutritious foods, and drink lots of water. 4.0 Former Employee, less than 1 year My Experience-NM May 1, 2017 - Outside Sales Representative in Denton, TX Recommend CEO Approval Business Outlook Pros ************************* account went immediately into decline the following month, we sent numerous messages informing her of the delinquent status, and the Stay Sharp subscription was ultimately cancelled in Jan 2016 for non-payment. 3. The shears themself are great, the customer service & sales reps are not. Hold the sections between your fingers and use the same point and snip method as before. Thank goodness I love my shears more so they make up for it. Co workers all have different style shears all of them are a problem. Use this method all over your head, putting the focus on the longest, thickest sections until youre finished. What feels comfortable to you? But I wasnt in possession of the shears for a almost a whole year. If we can verify it in our system, an email will be sent to you with your password. . Hattori Hanzodoes do business with Pingyang Yonghe Scissor Co. in Wenzhou City, China but it's unknown of what they have manufactured there. On 04/12/2019 Jemmings filed a Civil Right - Employment Discrimination lawsuit against Hattori Hanzo Shears, Inc. Spoke with the customer service rep today, she deterred me from paying the "one time option" because she stated, they've been having a lot of glitches in the system where, "sometimes the money will come out twice." (Attachments: #1 Standing Order, #2 Consent Form, #3 VDRP) (York, M) (Entered: 04/15/2019), (#2) NOTICE OF INTERESTED PARTIES by Hattori Hanzo Shears, Inc., a California corporation. We also love the more budget-friendly Coolala Stainless Steel Hair Cutting Scissors 6.5" because they hit a sweet spot between quality, ease of use, and affordability. I purchased a pair of shears about a your ago, and they seem duller than they should be, Please note, comments must be approved before they are published, Hattori Hanzo: The Downward Hustle Copyright 2023 Hattori Hanzo Shears, Inc. I gave up after this, i had called the company and talked to someone there and talked to a representative who sells them locally to me. This was over a year ago. We've constantly had issues with billing, withdrawing money when they are not supposed to (overdraft fees included), asked to change the monthly auth withdrawl date (not done), waiting forever to get shears back from the sharpening service, paying cash to get shears sharpened. After much back and forth I was refunded half back and the promise of them figuring out what each girl owes. I like it enough but Im not in love with it. Nous sommes dsols pour la gne occasionne. If you continue to see this Poor customer service at its finest. The initial three attempts to run her card for $300 all declined. If theyre bigger (and your fingers are longer) go for a longer shear and vice versa. I did not know the return policy for it was not told to me in person. A year ago we were sent a Hanzo representative, Robi. I just continue hearing what a terrible company they are and this just proves it. File a Complaint with Us Online or by Email. Our 15-day return policy starts on the date of delivery, not the order date, so ***************** had until Sept 6th to contact us to return. It is blatantly clear there is no respect for the customers that keep the business alive and because of employee negligence, I am left to just pay the price. particular professional focus. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de They try to seem that they have their operations under control when their employees are underpaid, burnt out, and unhappy. The look of gratitude and happiness people have once they see the finished look is what makes my days fulfilled. I ordered a $600 pair of shears that are not sharp and do not hold adjustment. My 20 years hand sharpening and restoring scissors, I have seen great scissors and not so great. So I decided to try a pair. We make shears that are designed especially for your craft. When I got them back they still don't cut worth a dang. I bought 2 pairs of Hanzo shears April of 2022, at the ******* hair show. My initial decision when purchasing shears from this company relied heavily on the fact that I was able to test them out and return them and keep the ones I liked. While a splurge, they come with a lifetime warranty as well. This fact does not disparage the company in any way. "Seriously Kari! | I spent 3 phone calls with this company trying to get a resolution for this and each time they were very rude and of no help and basically told me I bought them , so I'm stuck with them.I don't use this shears EVER.I would like to be able to return them and get my money back. What shears were you trained on? Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. We love the Matsui Matte Black Aichei Mountain Offset Shear the most for their sharpness, longevity, and the fact you can tweak the finger grips to suit you. Hattori Hanzo Shears, Inc. is rated with a AAA rating from Business Consumer Alliance as of 4/18/2023. Why would anyone spend thousands of dollars on their scissors, when these ones do the job fine." Beat local competitors. Tip for consumers:Rep forgot to add a sheath to my order. (Entered: 04/22/2019), (#5) ANSWER with Jury Demand by Hattori Hanzo Shears, Inc..(Hutner, Lindsay) (Entered: 04/17/2019), (#4) CERTIFICATE of SERVICE by Hattori Hanzo Shears, Inc. re #1 Notice of Removal, #2 Notice of Interested Parties, #3 Civil New Case Documents for KJM. See details. Recently I ordered samples from a Chinese company, country of origin lasered was Germany. I want to deal With anyone but this lady ****. This profile is powered by Birdeye. It's unacceptable your clients are paying this much money to be treated this way. They cut so smooth hope the sharpness lasts, Wonderful complimentary tool. Hattori Hanzo's high prices were the reason I started Denver Shears Co. Been harassed by spam text messages from this company for YEARS. I'd send it back but I don't have the time or energy to do so. I have been using hanzo shears since 2014. I'm finding out that this is a lie and they are most likely made in ***** and charging 4 times they should be. Ratings by category. You can always remove more, but once it's gone, its gone.. 3941 Park Drive, Suite 20-446 El Dorado Hills, CA 95762 Public Records Policy. Tip for consumers:Call to find your local sales rep! Job Description. I have tried contacting head office twice to discuss this issue as I do not want these shears and I don't want to be charged $1000 for them. Overview. i bought 2 pairs of shears and 1 pair of thinning shears. We have issued a refund to ************************ for the remainder of payments made in the form of a paper check that was mailed 1/17/23. Multiple times prior kept coming up with excuses on the day he was suppose to return them . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Slide cutting feels like cutting softened butter and the precision cuts turn out perfect. 3. A year later they charged me saying I took a loaner which I never did. 2.8. Does any other scissor company do anything like this? I'll never purchase from Hanzo again and I own 4 pairs of their shears! Her next recurring payment ran on Aug 14th for the same $179.31 and that payment put her over the $300 requirement and thus the order shipped to the destination she had requested. Our rating on HATTORI HANZO SHEARS INC. is based on multiple factors, including publicly available information, reviews and user notifications. Complaint Resolution Index (CRI) Explained. Hanzo shears are the only shears I have ever been able to sharpen and they feel new again! Individual salaries will vary depending on the job, department, and location, as well as the employee's level of education, certifications, and additional skills. Each cut is so precise making my work exact and easy. Theyre made from Aichei Japanese Steel and come with finger inserts so you get your best fit, plus the fine point means you can feather or add texture to the hair. Hanzo provides a very casual, friendly and family focused work place that promotes individuality. The program is a 1-year commitment in which clients pay $10/month (the cost has now increased to $13/mo) for 12 months, ultimately saving money on the sharpenings and getting additional benefits such as supplemental coverage on any owned shears and access to educational classes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Im requesting a breakdown if we left on one order and I collected from them myself but still no response. Does any one know where and how to do a complaint and get atleast some credit refund for the worst shears ever !! Comes with a sleek case and other accessories, Reviewers note that they can get blunt quickly.
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